Our terms and conditions are regulated by Spanish law. If you have any questions, please contact us at time.rockets.watches@gmail.com . Thank you for choosing Time Rockets and understanding our commitment to excellent customer service.
While we can't control external factors that might impact your order, we're dedicated to offering top-notch customer service. If you have any concerns or questions about your order, feel free to reach out to our awesome customer service team at time.rockets.watches@gmail.com. We're here to assist you and will respond to your queries with a smile!
The content featured on the Time Rockets website is exclusively intended for informational purposes. We hereby retain the authority to alter, update, or terminate any section of the website without prior notification.
Our endeavor is to furnish precise depictions and visuals of the merchandise showcased on our website. Nevertheless, minor discrepancies may arise, and we cannot warrant an absolute replication of colors or attributes.
In no event shall Time Rockets, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services.
Users are vital for protecting their account details like passwords. Keep your information safe. Time Rockets values your trust and supports you in securing your account.
It falls within our authority to amend our terms and conditions as necessary. Users are advised to regularly review the terms for any changes.
General returns:
Return conditions:
Processing time:
Refunds:
We do not issue refunds or returns on purchased products unless specified in the following cases:
Products that are flawed or have been damaged.
The item was significantly damaged during shipping.
The return has been approved for reasons beyond those mentioned in this article.
We kindly ask that products are returned in their original condition, along with all original labels and packaging. Please understand that we may need to decline returns if the product does not meet our return conditions. Your cooperation is greatly appreciated!
Once the returned product is in our possession, our dedicated team will promptly initiate the return process, ensuring that all necessary steps are taken with care and efficiency. Rest assured that we prioritize swift handling of returns while maintaining the highest standards of quality and accuracy. Following the completion of the return process, a detailed notification will be sent to you via email, providing you with comprehensive updates and confirming the successful conclusion of the return procedure.
Once the return is approved, we will issue a refund using the same payment method used for the purchase. This policy is subject to change without notice. We recommend reviewing our returns policy before making a purchase. If you have any additional questions, please feel free to contact our customer service at time.rockets.watches@gmail.com
"Embark on a journey through time with Time Rockets - thank you for choosing us to fuel your adventure!"
